FLUXDERIVE PRIVACY POLICY

Effective Date: April 7, 2026

1. Introduction

Welcome to Fluxderive Technologies. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our services.

By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data:

  • Full name
  • Phone number
  • Email address
  • Date of birth
  • Government-issued identification
  • Bank account details
  • BVN or other financial identifiers

2.2 Transaction Information

  • Payment history
  • Wallet activity
  • Crypto transaction details
  • Device and IP information related to transactions

2.3 Technical Data

  • IP address
  • Device type
  • Operating system
  • App usage data

2.4 Cookies and Tracking

We may use cookies and similar technologies to improve user experience and security.

3. How We Use Your Information

We use your data to:

  • Provide and maintain our services
  • Process transactions
  • Verify identity (KYC)
  • Prevent fraud and unauthorized activities
  • Comply with legal and regulatory obligations
  • Improve our services

4. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Contractual necessity
  • Legal obligations (including financial regulations)
  • Legitimate business interests

5. Data Retention

We retain your data as follows:

  • Financial and transaction records: Minimum of 5 years after account closure
  • Identity (KYC) data: Minimum of 5 years after last transaction
  • Legal or fraud-related data: As long as necessary for investigation or compliance
  • Non-essential data: Deleted or anonymized within 30-90 days after account deletion

6. Data Sharing and Disclosure

We may share your data with:

  • Financial institutions and payment processors
  • Regulatory authorities and law enforcement
  • Identity verification providers
  • Service providers and partners

We do not sell your personal data.

7. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption
  • Secure servers
  • Access control

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access your data
  • Request correction of inaccurate data
  • Request deletion (subject to legal obligations)
  • Withdraw consent
  • Object to certain processing activities

9. Account Deletion

If you choose to delete your account:

  • Non-essential data will be deleted or anonymized
  • Financial and identity data will be retained as required by law

10. International Data Transfers

Your data may be processed outside your country, but we ensure appropriate safeguards are in place.

11. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via the app or email.

13. Contact Us

If you have any questions, contact us at:

14. Compliance

This policy is designed to comply with applicable data protection laws and financial regulations.